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Friday, August 5, 2011

City of Portland computers: gift that keeps on giving

Giving headaches, that is. Here's a story of basic bureaucratic bungling on a number of levels, not the least of which is data lost in a City Hall computer crash without a backup. When you put guys like Opie and the Fireman in charge of things, you get this kind of result.

Comments (6)

I'm not sure that would be a computer crash back then, but the change in water/sewer billing systems that occured, around late 2005 or 2006. The old system was the one that lost a lot of money for the City, since thousands of customers didn't get billed for some time.

"City policy requires precise city records for reimbursement."

Too bad they don't use that same approach when CoP spends money.

Precision didn't seem to be on anybody's mind when they were ginning the figures for the Columbia River Crossing.

Who audits the IT outfit at the city for basic kinds of compliance things? Serious!!! I might have a long history of disliking internal IT auditors (though their way of being has matured over the years and they get pro-activity these days) but I do see their value. Any system involving finances needs outside scrutiny... Hey auditor over the whole CoP, I hope you or one of your minions are reading this and realizing a bit of a gap in your world.....

It's amazingly inept to lose records as CoPo claims they did. Really? A system crash? No backups? Those IT folks have no business being paid six figures plus bennies.

And when this family shows up in court with canceled checks/proof of payment ?
What will the cities story be then ?
Because it will be a whole lot cheaper to make an honest estimate and pay them back now.

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