City of Portland computers: gift that keeps on giving
Giving headaches, that is. Here's a story of basic bureaucratic bungling on a number of levels, not the least of which is data lost in a City Hall computer crash without a backup. When you put guys like Opie and the Fireman in charge of things, you get this kind of result.
Comments (6)
I'm not sure that would be a computer crash back then, but the change in water/sewer billing systems that occured, around late 2005 or 2006. The old system was the one that lost a lot of money for the City, since thousands of customers didn't get billed for some time.
Posted by umpire | August 5, 2011 11:13 AM
"City policy requires precise city records for reimbursement."
Too bad they don't use that same approach when CoP spends money.
Posted by Steve | August 5, 2011 1:06 PM
Precision didn't seem to be on anybody's mind when they were ginning the figures for the Columbia River Crossing.
Posted by Frank | August 5, 2011 3:27 PM
Who audits the IT outfit at the city for basic kinds of compliance things? Serious!!! I might have a long history of disliking internal IT auditors (though their way of being has matured over the years and they get pro-activity these days) but I do see their value. Any system involving finances needs outside scrutiny... Hey auditor over the whole CoP, I hope you or one of your minions are reading this and realizing a bit of a gap in your world.....
Posted by LucsAdvo | August 5, 2011 8:08 PM
It's amazingly inept to lose records as CoPo claims they did. Really? A system crash? No backups? Those IT folks have no business being paid six figures plus bennies.
Posted by Max | August 7, 2011 5:59 PM
And when this family shows up in court with canceled checks/proof of payment ?
What will the cities story be then ?
Because it will be a whole lot cheaper to make an honest estimate and pay them back now.
Posted by tankfixer | August 8, 2011 10:21 PM