Tri-Met posts dead e-mail address for fed funding comments
A couple of readers have pointed out that the e-mail address that Tri-Met gives for comments and requests for a public hearing on its federal funding plans is dead:
Deliberate malfeasance? Typical incompetence? Hard to judge.
| Posted at 5:02 PM | Permalink |
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Comments (14)
I'm going to give them the benefit of the doubt and assume that it's typical incompetence.
Posted by MJ | March 21, 2013 5:13 PM
Deliberate malfeasance? Typical incompetence? Hard to judge.
Does it even matter?
Posted by Allan L. | March 21, 2013 5:47 PM
"Deliberate malfeasance? Typical incompetence?"
Hey, its worked pretty well for TriMet so far, so don't knock it.
Posted by Steve | March 21, 2013 7:15 PM
I'll go with "incompetence on the part of whoever put the web page together." I think the tri-met domain is "tri-met.org," not "trimet.org."
Posted by Dave J. | March 22, 2013 6:30 AM
Ichecked both the trimet.org and tri-met.org domains with:
fedfunding@trimet.org
fedfunding@tri-met.org
federalfunding@trimet.org
federalfunding@tri-met.org
All fail.
Posted by Mike (one of the many) | March 22, 2013 7:23 AM
Slight change this morning:
mail to federalfunding@trimet.org and federalfunding@tri-met.org yield a different message this morning:
Delivery has failed to these recipients or groups:
federalfunding@trimet.org
There's a problem with the recipient's mailbox. Please try resending the message. If the problem continues, please contact your helpdesk.
federalfunding@TriMet.org
There's a problem with the recipient's mailbox. Please try resending the me=
ssage. If the problem continues, please contact your helpdesk.
Note, in the above, the server changed my federalfunding@tri-met.org to federalfunding@TriMet.org
Posted by Mike (one of the many) | March 22, 2013 7:33 AM
I guess no one got the 2002 memo that TriMet spent a gazillion dollars to take the dash out of its name and come up with a new logo.
Posted by Garage Wine | March 22, 2013 7:38 AM
Most corporate email systems have imposed a maximum size limit for mailboxes. Perhaps Jack sent so many emails that the limit has been hit.
Posted by LexusLibertarian | March 22, 2013 7:39 AM
A good mail server usually will report with status that a mailbox is full.
I guess TriMet doesn't have aa IT person that knows how to configure their server properly.
Posted by Mike (one of the many) | March 22, 2013 10:35 AM
I also sent Forwarded a response while visiting TriMet's Contact Us page. I still have not received a response:
[Edit: 5 day or more turn-around time on answering emails, according to the disclaimer]
Fishy fishy fish.
Posted by jubei | March 22, 2013 10:40 AM
It shouldn't matter if one uses a hyphen or not or if one capatalizes TriMet or not in the address as it should all resolve to the same account (unless they actually deactivate the tri-met.org domain name).
Also, they didn't spend that much money when they introduced the new look seeing so many buses and trains with the old logo and stripes are around.
Posted by Jason McHuff | March 22, 2013 12:39 PM
Deliberate
Posted by al m | March 22, 2013 12:40 PM
I guess TriMet doesn't have aa IT person that knows how to configure their server properly.
You mean, TriMet has 100 software programmers and engineers...and they DON'T DO A SINGLE THING????
(And the majority of them make very close to, if not over, six figure salaries...yet not a single one of them drives a bus, fixes a bus, or does anything that actually provides public transit service...)
Posted by Erik H. | March 22, 2013 7:59 PM
I haven't even been able to get the TriMet website to come up this morning. After repeated attempts, it just spins and spins and gives me error messages. It is always slow and not built (as a decent website should be) to load quickly and work to the lowest common denominator (or operating system / connection that customers may use. The USPS site is almost as bad. I don't need all the graphics, bells and whistles. Just give me the information.
I'm trying to use the trip planner to get out to a family gathering in east county and I guess I'm just going to have to guess.
Posted by NW Portlander | March 23, 2013 11:52 AM