This page contains a single entry from the blog posted on December 6, 2011 6:46 AM.
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Ah, LaVonne, LaVonne. The Portland city auditor released the results of the annual city resident satisfaction survey yesterday afternoon, and the trends are pretty much as one would expect. The overall rating of City Hall's performance is 48% positive, down from 62% positive two years ago. Opportunity to influence government decisions is down from 32% to 26%, and the police rating dropped from 71% to 59% positive since 2009. City efforts to improve the attractiveness of downtown slipped from 66% positive to 58%, and street maintenance went from 39% positive to 35%.
During July and August, we asked Portlanders about their views on a variety of City services, and thousands of residents responded....
Most Portlanders we surveyed felt positively about their city and their neighborhoods. While the majority of residents viewed some City services, such as Parks and Recreation, Water, Police, 911, and Fire and Emergency Response as very good or good in 2011, other services received less positive ratings. Residents reported less favorable ratings of the City’s street maintenance, sewer and storm drainage services, housing and nuisance inspection services, and planning for future land use.... Most residents we surveyed had not participated in a community project or public meeting during the last 12 months, and the majority of residents felt either neutral or negatively about their opportunities to influence government decisions.
We sent the survey to 10,150 randomly-selected households, and 38 percent were returned. We calculated the citywide survey accuracy to be ± 1.6 percent.... In comparing the demographic information provided by survey respondents to 2010 Census data, we found that our survey respondents are older and more educated than the population as a whole. We also found that females are over-represented and minorities are under-represented among those who returned our survey.
There are hundreds of numbers to spin, but overall, resident satisfaction is down at least slightly in nearly every category compared to two years ago -- the parks bureau being a notable exception. Curiously, the report frequently mentions the results from five years ago, but it cites only 2007 data; when last we checked that was four years ago, not five. Anyhow, the whole thing is here.
Comments (9)
Since only 38% of the surveys were returned shouldn't that be considered as part of the over all "approval" rating?
"The overall rating of City Hall's performance is 48% positive"
Even keeping it weird 48% is absurd.
One should automatically assume the worst and that this is tainted. It's Portland. That's what the city does. Taint. The city could so easily skew the results and not be held accountable that they would do it for sure. Why not? The city may know behind the scenes that respondents are more likely supporters or having conflicts of interest. If all they did was send a disproportionate number to city employees or any number of other manipulating stunts they could pump up falsified support.
If they truly wanted to know public sentiment they would hire a professional pollster to perform an honest polling.
I was one of the lucky 10,150 to receive this one sided survey and tossed it in the blue recycling can after reading how the questions were formulated.
1. Is the Downtown core better now than in 2-8-1851 when the city was founded?
2. Do we need more bike boulevards to handle all the bike riders expected to arrive in Portland over the next 52 years?
It would also be interesting how many returned Surveys ended up in the blue recycling bin if the answers weren't what the city wanted to hear.
"Ratings of the City's job in making downtown a good place for recreation, shopping, working and living dropped from 69 percent in 2008 to 58 percent in 2011." That's a pretty precipitous decline. For all the money they've thrown into downtown development, you'd think that number would be up or at least holding steady. But no. And for this, money is taken away from basic services for neighborhoods? What a waste.
More money thrown away for the sake of shaping propaganda.
Not to be all fan boy like, but since downtown already monitors this blog and probably many like it, why not just save the money and actually act on some of the common gripes posted here?
They are all pretty consistent in my view. And I think the readers of this blog are better at representing the "stakeholders" of the area.
As an aside, it'd be interesting to me to see the demographic of the denizens of this blog. I'd be willing to bet that it was a better cross section of the city than the one that gets the chance to participate in the surveys.
The survey is a joke. Claiming that it has an accuracy of +-1.6 percent is a joke. Consider who would fill out this kind of a survey (I received one). They are usually those who have a strong interest in the city and think they can affect the city. It was long, the questions were leading, and didn't provide the obvious "wouldn't change a thing" kind of answers.
It almost like the 6 to 10 people who show up a a neighborhood association meeting, take a vote-just barely a majority, then they, the planners, and the media claims that the 4200 people in the "neighborhood" supports the 10 bioswales along a 15 block of a street. Sure.
Yes, let us have a conversation about neighborhood associations. I think they used to be a strong force when the city came into their neighborhoods against the neighbors wishes on issues. I don't see that today. Partly because I think the city has neutered them by showing the residents that they won't listen to the associations.
I believe that the city USES the associations to send out notifications I suppose they can then claim that they have notified the area by sending the notice to the association, however, the association does not have enough funds to notify every household as you mentioned for example the 4200 people in the neighborhood.
People need to realize that the people who do serve on these associations are volunteers. I Don't think it is realistic to expect the volunteers to flyer 4200 households for all the myriad of issues that come up. Should that burden of notification fall on the volunteer's shoulders whenever the city sends out a notice?
I did have a suggestion years ago when the O came out to the community to ask what they could do for better solutions for the community. I suggested a column/page for a list of hearings, meetings for neighborhood areas.
As much money as the city wastes on other matters, they could have a page on for example critical land use notices under the headings of the neighborhood areas.
Since then we have emails and websites, etc. But in any event a better broad way of real notification is needed instead of relying on a few to get the notice out.
However as jaded as I have become, I think city, planners, etc. like it just the way it is.
The same thing with these surveys. Streetcar meetings for example and then the room is peppered with proponents and at the end of the night the "answer wanted" is most likely achieved. Those who call out the procedure or are against it are often viewed with disdain in such an arena.
Charamba, Douro 2008
Horse Heaven Hills, Cabernet 2010
Lorelle, Horse Heaven Hills Pinot Grigio 2011
Avignonesi, Montepulciano 2004
Lorelle, Willamette Valley Pinot Noir 2011
Villa Antinori, Toscana 2007
Mercedes Eguren, Cabernet Sauvignon 2009
Lorelle, Columbia Valley Cabernet 2011
Purple Moon, Merlot 2011
Purple Moon, Chardonnnay 2011
Abacela, Vintner's Blend No. 12
Opula Red Blend 2010
Liberte, Pinot Noir 2010
Chateau Ste. Michelle, Indian Wells Red Blend 2010
Woodbridge, Chardonnay 2011
King Estate, Pinot Noir 2011
Famille Perrin, Cotes du Rhone Villages 2010
Columbia Crest, Les Chevaux Red 2010
14 Hands, Hot to Trot White Blend
Familia Bianchi, Malbec 2009
Terrapin Cellars, Pinot Gris 2011
Columbia Crest, Walter Clore Private Reserve 2009
Campo Viejo, Rioja, Termpranillo 2010
Ravenswood, Cabernet Sauvignon 2009
Quinta das Amoras, Vinho Tinto 2010
Waterbrook, Reserve Merlot 2009
Lorelle, Horse Heaven Hills, Pinot Grigio 2011
Tarantas, Rose
Chateau Lajarre, Bordeaux 2009
La Vielle Ferme, Rose 2011
Benvolio, Pinot Grigio 2011
Nobilo Icon, Pinot Noir 2009
Lello, Douro Tinto 2009
Quinson Fils, Cotes de Provence Rose 2011
Anindor, Pinot Gris 2010
Buenas Ondas, Syrah Rose 2010
Les Fiefs d'Anglars, Malbec 2009
14 Hands, Pinot Gris 2011
Conundrum 2012
Condes de Albarei, Albariño 2011
Columbia Crest, Walter Clore Private Reserve 2007
Penelope Sanchez, Garnacha Syrah 2010
Canoe Ridge, Merlot 2007
Atalaya do Mar, Godello 2010
Vega Montan, Mencia
Benvolio, Pinot Grigio
Nobilo Icon, Pinot Noir, Marlborough 2009
Portuga, Rose 2011
Revelation, Chardonnay, Pays d'Oc 2010
Beaulieu, Cabernet, Rutherford 2005
Monte Alto, Tinto Reserva 2005
Chateau Ste. Michelle, Cabernet, Indian Wells 2009
Espiral, Vinho Rose
Vin-Koru, Pinot Gris 2011
14 Hands, Hot to Trot Red 2009
Rodney Strong, Cabernet, Sonoma 2009
Abacela, Vintner's Blend #11
Portuga, White 2010
La Bourgeoisie, Red 2009
Januik, Red 2009
Three Rivers, River's Red 2008
Kirkland, Alexander Valley Merlot 2008
Muga, Rioja Rose 2010
Quinta das Amoras, Vinho Tinto 2009
Mauro Molino, Barbera d'Alba 2009
Garda Chiaretto Rose
Columbia Crest, Two Vines Vineyard 10 White
Chateau Ste. Michelle, Pinot Gris, Columbia Valley 2009
L'Hortus, Rose de Saignee 2010
Maculan, Pino & Toi 2008
McKinley Springs, Bombing Range Red 2008
Trader Joe's Pinot Gris 2009
Montes Alpha, Cabernet 2007
Gran Sasso, Sangiovese, Terre di Chieti 2009
Garda, Classico Chiaretto Rose
Beaulieu, Cabernet, Rutherford 1999
Picos del Montgo, Tempranillo 2008
Chateau de Montmirail, Vacqueyras 2008
La Granja 360, Syrah 2009
Montgras, Carmenere Reserva 2009
Lange, Pinot Gris 2009
Columbia Crest, Horse Heaven Hills Cabernet 2008
Kirkland, Pinot Grigio 2010
Trader Joe's Coastal Syrah 2009
Columbia Crest, Horse Heaven Hills Merlot 2008
Trader Joe's Coastal Chardonnay 2009
Vieux Papes Red
Domaine de l'Aujardiere, Chardonnay 2009
Santa Rita, Cabernet, Medalla Real 2007
Penfold's, Koonunga Hill Shiraz Cabernet 2008
Guild, Red, Lot #02 2008
Dievole, Dievolino Sangiovese 2008
Laforet, Burgogne Chardonnay 2009
Columbia Winery, Merlot 2007
Bonterra, Cabernet 2008
Elk Cove, Pinot Gris 2009
Maquis Lien 2006
Scott Paul, Pinot Noir, Le Paulee 2007
The Occasional Book
Neil Young - Waging Heavy Peace
Mark Bego - Aretha Franklin, the Queen of Soul (2012 ed.)
Jenny Lawson - Let's Pretend This Never Happened
J.D. Salinger - Franny and Zooey
Charles Dickens - A Christmas Carol
Timothy Egan - The Big Burn
Deborah Eisenberg - Transactions in a Foreign Currency
Kurt Vonnegut Jr. - Slaughterhouse Five
Kathryn Lance - Pandora's Genes
Cheryl Strayed - Wild
Fyodor Dostoyevsky - The Brothers Karamazov
Jack London - The House of Pride, and Other Tales of Hawaii
Jack Walker - The Extraordinary Rendition of Vincent Dellamaria
Colum McCann - Let the Great World Spin
Niccolò Machiavelli - The Prince
Harper Lee - To Kill a Mockingbird
Emma McLaughlin & Nicola Kraus - The Nanny Diaries
Brian Selznick - The Invention of Hugo Cabret
Sharon Creech - Walk Two Moons
Keith Richards - Life
F. Sionil Jose - Dusk
Natalie Babbitt - Tuck Everlasting
Justin Halpern - S#*t My Dad Says
Mark Herrmann - The Curmudgeon's Guide to Practicing Law
Barry Glassner - The Gospel of Food
Phil Stanford - The Peyton-Allan Files
Jesse Katz - The Opposite Field
Evelyn Waugh - Brideshead Revisited
J.K. Rowling - Harry Potter and the Sorcerer's Stone
David Sedaris - Holidays on Ice
Donald Miller - A Million Miles in a Thousand Years
Mitch Albom - Have a Little Faith
C.S. Lewis - The Magician's Nephew
F. Scott Fitzgerald - The Great Gatsby
William Shakespeare - A Midsummer Night's Dream
Ivan Doig - Bucking the Sun
Penda Diakité - I Lost My Tooth in Africa
Grace Lin - The Year of the Rat
Oscar Hijuelos - Mr. Ives' Christmas
Madeline L'Engle - A Wrinkle in Time
Steven Hart - The Last Three Miles
David Sedaris - Me Talk Pretty One Day
Karen Armstrong - The Spiral Staircase
Charles Larson - The Portland Murders
Adrian Wojnarowski - The Miracle of St. Anthony
William H. Colby - Long Goodbye
Steven D. Stark - Meet the Beatles
Phil Stanford - Portland Confidential
Rick Moody - Garden State
Jonathan Schwartz - All in Good Time
David Sedaris - Dress Your Family in Corduroy and Denim
Anthony Holden - Big Deal
Robert J. Spitzer - The Spirit of Leadership
James McManus - Positively Fifth Street
Jeff Noon - Vurt
Road Work
Miles run year to date: 21
At this date last year: 52
Total run in 2012: 129
In 2011: 113
In 2010: 125
In 2009: 67
In 2008: 28
In 2007: 113
In 2006: 100
In 2005: 149
In 2004: 204
In 2003: 269
Comments (9)
Since only 38% of the surveys were returned shouldn't that be considered as part of the over all "approval" rating?
Posted by Portland Native | December 6, 2011 6:58 AM
"The overall rating of City Hall's performance is 48% positive"
Even keeping it weird 48% is absurd.
One should automatically assume the worst and that this is tainted. It's Portland. That's what the city does. Taint. The city could so easily skew the results and not be held accountable that they would do it for sure. Why not? The city may know behind the scenes that respondents are more likely supporters or having conflicts of interest. If all they did was send a disproportionate number to city employees or any number of other manipulating stunts they could pump up falsified support.
If they truly wanted to know public sentiment they would hire a professional pollster to perform an honest polling.
Posted by Ben | December 6, 2011 7:27 AM
I was one of the lucky 10,150 to receive this one sided survey and tossed it in the blue recycling can after reading how the questions were formulated.
1. Is the Downtown core better now than in 2-8-1851 when the city was founded?
2. Do we need more bike boulevards to handle all the bike riders expected to arrive in Portland over the next 52 years?
It would also be interesting how many returned Surveys ended up in the blue recycling bin if the answers weren't what the city wanted to hear.
Posted by phil | December 6, 2011 7:55 AM
OK, so CoP picks out the stuff they like and throws away the rest and pretty much acts like they always have.
Nothin' to see here, folks.
Posted by Steve | December 6, 2011 8:44 AM
"Ratings of the City's job in making downtown a good place for recreation, shopping, working and living dropped from 69 percent in 2008 to 58 percent in 2011." That's a pretty precipitous decline. For all the money they've thrown into downtown development, you'd think that number would be up or at least holding steady. But no. And for this, money is taken away from basic services for neighborhoods? What a waste.
Posted by Alice | December 6, 2011 1:28 PM
Re-doing the transit mall was an enormous waste of money. It clearly made the place less attractive, except to lowlifes.
Posted by Jack Bog | December 6, 2011 1:30 PM
More money thrown away for the sake of shaping propaganda.
Not to be all fan boy like, but since downtown already monitors this blog and probably many like it, why not just save the money and actually act on some of the common gripes posted here?
They are all pretty consistent in my view. And I think the readers of this blog are better at representing the "stakeholders" of the area.
As an aside, it'd be interesting to me to see the demographic of the denizens of this blog. I'd be willing to bet that it was a better cross section of the city than the one that gets the chance to participate in the surveys.
Posted by Roy | December 6, 2011 1:37 PM
The survey is a joke. Claiming that it has an accuracy of +-1.6 percent is a joke. Consider who would fill out this kind of a survey (I received one). They are usually those who have a strong interest in the city and think they can affect the city. It was long, the questions were leading, and didn't provide the obvious "wouldn't change a thing" kind of answers.
It almost like the 6 to 10 people who show up a a neighborhood association meeting, take a vote-just barely a majority, then they, the planners, and the media claims that the 4200 people in the "neighborhood" supports the 10 bioswales along a 15 block of a street. Sure.
Posted by lw | December 6, 2011 2:27 PM
Yes, let us have a conversation about neighborhood associations. I think they used to be a strong force when the city came into their neighborhoods against the neighbors wishes on issues. I don't see that today. Partly because I think the city has neutered them by showing the residents that they won't listen to the associations.
I believe that the city USES the associations to send out notifications I suppose they can then claim that they have notified the area by sending the notice to the association, however, the association does not have enough funds to notify every household as you mentioned for example the 4200 people in the neighborhood.
People need to realize that the people who do serve on these associations are volunteers. I Don't think it is realistic to expect the volunteers to flyer 4200 households for all the myriad of issues that come up. Should that burden of notification fall on the volunteer's shoulders whenever the city sends out a notice?
I did have a suggestion years ago when the O came out to the community to ask what they could do for better solutions for the community. I suggested a column/page for a list of hearings, meetings for neighborhood areas.
As much money as the city wastes on other matters, they could have a page on for example critical land use notices under the headings of the neighborhood areas.
Since then we have emails and websites, etc. But in any event a better broad way of real notification is needed instead of relying on a few to get the notice out.
However as jaded as I have become, I think city, planners, etc. like it just the way it is.
The same thing with these surveys. Streetcar meetings for example and then the room is peppered with proponents and at the end of the night the "answer wanted" is most likely achieved. Those who call out the procedure or are against it are often viewed with disdain in such an arena.
Posted by clinamen | December 6, 2011 9:09 PM