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Thursday, March 29, 2007

More on those unwanted phone books

An alert and helpful reader writes in with more about the latest phone directories that showed up, most unwanted, on our doorstep recently:

Just to follow up here, I did some more research today and found out that Verizon/Idearc subcontracts out the distribution of their directories to a company based in Kent, Washington called "Premiere Delivery Service." Their number is (253) 872-4700, and they will pick up your unwanted Verizon phone book.
Ours is long gone to the recyclers, but others may find that information useful. And we'll keep it posted here for next time. You know there'll be a next time.

UPDATE, 10:50 p.m.: And whatever you do, don't miss the movie.

Comments (7)

Just a reminder to those who don't know about the phone book biz. It is super lucrative [ look at how many phone books come to your house, each by a different co.] so lucrative that the phone Co's got the PUC to long ago allow phone Co's not to include the profits [ huge profits] to be used in figuring your telephone rates.
Some estimates the phone bill would be cut in 1/2 if the profits of yellow pages were included in the mix. Oh well, a dollar saved is a dollar more for an overworked CEO.

Drive to "frickin Beaverton"?

I guess that'd annoy me, too, if I was a complete idiot and tried driving from Gresham to Washington Square via downtown gridlock.

What, he/she has never heard of I-84 to Sunset Highway to 217? Sheesh. :-D

Aaaanyway... yeah, phone books suck.

You can also request from Idearc, the actual publisher of the Verizon phone book, that they never deliver a phone book to your house again. Their distribution number can be found on the bottom cover of the Verizon book (sorry I do not have the number any more). The distribution department's e-mail is: IdearcCustomerSupportDistribution@idearc.com.

This year when I called them to tell them to take back my phone book, the phone rep asked if I wanted to be on their do not deliver list. I said yes. I will see if this works in a year.

You can also ask Idearc to pick up the book, and they will contact Premier to do the deed.

This year it took two calls and an e-mail to Idearc to get the phone books removed from my porch. In the past one call has been enough.

William Penn, Idearc's number is 1-800-888-8448. I called them several times before driving the phone books out to Beaverton. Their reply was always the same: "We'll have the distributor contact you." To their credit, they did finally contact me yesterday--a full seven days after my first call.
David Wright, 26 was closed that day due to a landslide.

As someone who has much experience advertising in phone books, I can tell you they won't be around for much longer.

Notice how phone book contents are getting smaller and smaller over the years? No one in their right mind would pay those rates for display advertising. No one really uses the dumb things since the advent of the internet and all. All the directories I receive (save one) goes directly in the recycling bin.

BTW, Quest DEX is published by RR Donelly.

New York State phone book distribution is controled by New York State Public Service Commission. Phone books may be distibuted to their customers by phone companies that provide local exchange service. Companies such as Yellow Book, Trans Western and others are only littering your lawn. Call your local government to fine them. Besides an environmental waste of resourses caused by this duplication of info, taxpayers are subsidizing these for profit companies thru tax dollars used to recycle these books or worse when people throw them in the garbage, which we pay for.Does your state allow this or is it that no one has questioned this practice that we have taken for granted. SPEAK UP.

I asked Commissioner Saltzman's chief of staff to address this problem, for Portland, and he said he'd take it up with the Office of Sustainable Development. It would be better not to have the books delivered without requests in the first place, than to have a way to return the unwanted ones.

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